Hi!

I'm Jen Hamilton

Technical Program Manager

  • Location Durham, NC
  • E-mail jen@jshamilton.net
  • Phone 407.496.7334

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I’m a Technical Program Manager with an engineering background, a productivity streak, and a deep love of making messy systems easier to understand.

I care about thoughtful process, clear communication, strong documentation, remote-first collaboration, and team cultures built on trust, empathy, feedback, and transparency. I’m happiest helping teams clarify priorities, reduce friction, improve workflows, and build products as elegantly and efficiently as possible.

My experience spans agency work, in-house product teams, enterprise-scale apps, design systems, and platform work, giving me a practical understanding of both the technical details and the human systems that help good work happen.

Experience

2025-present

Technical Program Manager

Zillow Group, Inc.

TPM supporting our horizontal Design Systems team, working with partners across Product, Design, and Engineering.

2022-2025

iOS Engineer

Zillow Group, Inc.

iOS engineer on the Native Mobile Design System team, working in SwiftUI and UIKit to provide a high-quality design system for our internal client engineers.

2021-2022

Senior Software Engineer, iOS

Mahana Therapeutics

Contributed to the core and research apps using RxSwift, Combine, Swinject, SwiftUI, Snapkit, GraphQL with Apollo, SPM, MVVM-C

2021-2021

Senior iOS Engineer, VP

Citizens Financial Group

Senior iOS developer on the Citizens Bank app, a mobile banking app that allows users to manage accounts, transfer money, pay bills, and deposit checks.

2018-2020

iOS Engineer

O'Reilly Media, Inc.

iOS developer on the O’Reilly/Safari Queue app, which featured a platform search, book reader, video player, live online training portal, playlists, and events portal, for subscribers.

2018-2020

Founder and Principal Engineer

ManyHands

Created and worked on all aspects of Potluck - an app that allows users to coordinate potlucks and group dinners.

2016-2018

iOS Engineer

Mobiquity, Inc.

Lead feature developer on the iOS platform team for an enterprise retail app in Objective-C. Included customer reward tracking, mobile ordering, messaging, loyalty program integration, and in-app payments.

2001-2015

Web Development

Freelance

Worked with small businesses, nonprofits, and clubs to expand their reach.

Skills & Tools

TPM

Cross-functional planning · Prioritization · Roadmap inputs · Execution tracking · Dependency management · Stakeholder alignment · Status reporting · Process improvement · Remote-first collaboration

Engineering Ops:

Jira workflows · Operating rhythms · Team rituals · Support intake · Documentation systems · Design system adoption · Platform support · Usage measurement · Accessibility · Developer experience

Tools:

AI-assisted workflows · Workflow automation · Research synthesis · Documentation support · Prototyping · ChatGPT · Codex · Claude Code · Replit · Swift · SwiftUI · UIKit · APIs · Git · CI/CD


Education

2015-2016

iOS Development with Swift and Objective-C

The Iron Yard

2011-2013

Computer Science

Rollins College

2008-2010

English/Sociology

University of Central Florida

2002

Business Admin & Management

Daytona State College

Contact

Please reach out...